Why Merchant of Record checkout belongs on a serious SaaS

Buyers on a company card ask three questions quickly: who owns the product, who charges the card, and how refunds work. Vague answers are a conversion leak.

Convidule is owned by KSQ Commerce LLC. Checkout runs through Lemon Squeezy as Merchant of Record, which handles tax collection and invoicing. Refunds follow the published Return & Refund Policy — not a Slack DM.

If you are evaluating Convidule for procurement, start with /terms, /privacy, and /refund. The legal owner is named in the footer on every public page.