Trust
Why Merchant of Record checkout belongs on a serious SaaS
KSQ Commerce LLC sells Convidule. Lemon Squeezy processes payment as Merchant of Record. That split is a feature.
KSQ
KSQ Commerce LLC
Company
March 18, 2026·4 min read
Company
Why Merchant of Record checkout belongs on a serious SaaS
Buyers on a company card ask three questions quickly: who owns the product, who charges the card, and how refunds work. Vague answers are a conversion leak.
Convidule is owned by KSQ Commerce LLC. Checkout runs through Lemon Squeezy as Merchant of Record, which handles tax collection and invoicing. Refunds follow the published Return & Refund Policy — not a Slack DM.
If you are evaluating Convidule for procurement, start with /terms, /privacy, and /refund. The legal owner is named in the footer on every public page.